Telecom Brokerage Services

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Telecom Brokerage Services

Purchasing telecom services, whether business broadband services or traditional phone services, requires a significant investment in time and resources. Research is needed on which company's best meet your requirements and then a minimum of two meetings with each vendor have to be scheduled. Trying to decipher the relative strength of each carrier's solution and wading through all the fluff from each vendor further complicates the process.

The top five reasons for using a MTM consultant to broker your services are as follows:

1 Single Point of Contact - Regardless of whether your consultant recommends a single carrier or a multi-carrier solution, you still have a single point of contact who knows your account best. MTM will assist in all phases to make sure you can make an educated decision about your company's communications. One appointment with MTM will determine the best course of action, and another evaluating the best options available in your market. Having a single point of contact is a huge time saver!

2. Unbiased Opinions of Multiple Carriers - Whether your business is relocating, expanding, streamlining, or renewing services, MTM can help you make the best decision for your business. It is important that you select carriers that you can grow with. For example, does the carrier offer SIP trunking, MPLS, VPLS or SSL remote access services? MTM has a deep understanding of each carrier's products and limitations, and can put you on the right solution for your company.

3. MTM is Invested in Your Long Term Success - Direct sales representatives for most telecom companies are paid only to bring in the sale. In the world of corporate sales, comp plans drive behavior, and sales reps are specifically told, "If the customer has a problem, send them to the Help Desk. Do not get involved. You are paid ONLY to bring in new business." There is no motivation for them to ever speak to you again after you sign the dotted line. On the flip side MTM (Independent Agents) is paid a small residual commission based on the monthly invoice. It generally takes MTM up to 48 months to earn what the direct representative will be paid the first month after the sale. MTM's motivation is to build a mutually beneficial long term relationship built on trust, respect and honesty with our clients. We have a vested interest and will assist you in solving any service issue you may have.

4. Same Pricing - The exact same standard pricing is used in the Agent Channel and the direct channel. In spite of all of the additional knowledge you can tap into with MTM, you can be sure you are not charged extra for it. For large projects, special pricing is available to both Agent and direct channels at the same rates. It's a win- win situation and insures all clients are treated equally.

5. Next Generation Technology - MTM consultants are typically better versed in next generation technologies such as MPLS, SIP Trunking, IP-VPN, VOIP, hosted solutions, call center applications, and Managed Services since we understand multiple carriers' offerings and have attended their trainings.


More documents coming soon to the PDF library.

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